Customer Service Representative Jobs in South San Francisco, CA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-10 of 10 Jobs

Logistics Coordinator, Site Services

  • South San Francisco, CA
  • 3 days ago
  • South San Francisco, CA
  • 3 days ago

The Position The responsibilities for this position may include, but are not limited to: WAREHOUSE OPERATIONS Coordinate the receiving and delivery of research materials management (e.g. gSupply,...

Logistics Coordinator

  • South San Francisco, CA
  • 8 days ago
  • South San Francisco, CA
  • 8 days ago

to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...

Air Import Agent

  • Brisbane, CA (2 miles from South San Francisco, CA)
  • 22 days ago
  • Brisbane, CA (2 miles from South San Francisco, CA)
  • 22 days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Air Export Agent (Temporary)

  • Richmond, CA (20 miles from South San Francisco, CA)
  • 30+ days ago
  • Richmond, CA (20 miles from South San Francisco, CA)
  • 30+ days ago

Thorough knowledge and understanding of air freight product /environment. Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications....

Logistics Coordinator

  • Oakland, CA (13 miles from South San Francisco, CA)
  • 27 days ago
  • Oakland, CA (13 miles from South San Francisco, CA)
  • 27 days ago

Published 2 days ago Logistics Coordinator GirlVentures Hybrid, Work must be performed in or near Oakland, CA Details Job Type: Part Time Job Type: Temporary Start Date: April 30, 2025 End Date:...

SR Logistics Coordinator

  • Fremont, CA (24 miles from South San Francisco, CA)
  • 30+ days ago
  • Fremont, CA (24 miles from South San Francisco, CA)
  • 30+ days ago

SR Logistics Coordinator Industrial & Manufacturing $ 33 - $ 36 / Hour location_on Fremont, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Senior...

Logistics Coordinator

  • Hayward, CA (18 miles from South San Francisco, CA)
  • 30+ days ago
  • Hayward, CA (18 miles from South San Francisco, CA)
  • 30+ days ago

Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a Logistics Coordinator to provide administrative support and dispatch...

Sea Logistics Customer Care Specialist, Import

  • San Francisco, CA (8 miles from South San Francisco, CA)
  • 45+ days ago
  • San Francisco, CA (8 miles from South San Francisco, CA)
  • 45+ days ago

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our San Francisco site is looking for a new Sea Logistics Customer...

Logistics Coordinator

  • Palo Alto, CA (21 miles from South San Francisco, CA)
  • 45+ days ago
  • Palo Alto, CA (21 miles from South San Francisco, CA)
  • 45+ days ago

Logistics Coordinator Palo Alto, California, United States Quantum computing holds the promise of humanity's mastery over the natural world, but only if we can build a real quantum computer....

Senior Export Agent

  • South San Francisco, CA
  • 60+ days ago
  • South San Francisco, CA
  • 60+ days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Demographic Data for South San Francisco, CA

Moving to South San Francisco, CA? Find some basic demographic data about South San Francisco, CA below.


Local
National
66,592
2,296
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South San Francisco, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in South San Francisco, CA offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South San Francisco, CA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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