Customer Service Representative Jobs in Irvine, CA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-12 of 12 Jobs

Business Logistics Coordinator - II

  • Irvine, CA
  • 20 hours ago
  • Irvine, CA
  • 20 hours ago

Location: Irvine, CA Description: Our client is currently seeking a Business Logistics Coordinator - II This job will have the following responsibilities: The contractor position will support the...

Remote Work

Order Processing Clerk (EDI&ERP)

  • Chino, CA (15 miles from Irvine, CA)
  • 2 days ago
  • Chino, CA (15 miles from Irvine, CA)
  • 2 days ago

., bill-of-lading, packing list, commercial invoice, etc. - Cross check shipping labels and documents for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as scheduled...

Logistics Specialist 4 (Logistics Coordinator, Reverse Operations)

  • Santa Ana, CA (6 miles from Irvine, CA)
  • 2 days ago
  • Santa Ana, CA (6 miles from Irvine, CA)
  • 2 days ago

Logistics Specialist 4 (Logistics Coordinator, Reverse Operations) Job ID: 25-08205 Pay rate range - $35/hr. to $37/hr. on W2 Work Schedule: Fully onsite Flexibility to travel and/or work overtime...

Logistics Coordinator (Manufacturing)

  • Huntington Beach, CA (14 miles from Irvine, CA)
  • 7 days ago
  • Huntington Beach, CA (14 miles from Irvine, CA)
  • 7 days ago

Lead strategy development and process improvements for all modes of transportation (LTL, FTL, LCL, FCL)....

Logistics Coordinator - Hourly-USA

  • Irvine, CA
  • 11 days ago
  • Irvine, CA
  • 11 days ago

Cryoport Systems is the life science industrys most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health...

Logistics Coordinator

  • Corona, CA (13 miles from Irvine, CA)
  • 14 days ago
  • Corona, CA (13 miles from Irvine, CA)
  • 14 days ago

Job Title: Logistics Coordinator Department: Warehouse Reports to: Supervisor Essential Functions Include: This position also prepares items for shipments and is responsible for the flow of raw...

Warehouse Administrative Assistant 1st Shift

  • Montclair, CA (22 miles from Irvine, CA)
  • 16 days ago
  • Montclair, CA (22 miles from Irvine, CA)
  • 16 days ago

Ryder is immediately hiring a Permanent Full-Time Customer Coordinator Admin in Chino, California Warehouse Positions Pay Weekly Hourly Pay: $18.50 per hour Overtime Pay: $27.75 per hour Schedule:...

Logistics Coordinator

  • Huntington Beach, CA (14 miles from Irvine, CA)
  • 16 days ago
  • Huntington Beach, CA (14 miles from Irvine, CA)
  • 16 days ago

Provide forecasting and sourcing capacity for LTL, FTL, LCL, and FCL transportation....

Logistics Coordinator, Reverse Operations

  • Santa Ana, CA (6 miles from Irvine, CA)
  • 17 days ago
  • Santa Ana, CA (6 miles from Irvine, CA)
  • 17 days ago

Logistics Coordinator, Reverse Operations **W2 contract**ONSITE out of Santa Ana, CA** Target W2 $35/hr This is a customer-focused position with responsibility for the life cycle of our clients...

Associate Logistics Coordinator

  • Huntington Beach, CA (14 miles from Irvine, CA)
  • 20 days ago
  • Huntington Beach, CA (14 miles from Irvine, CA)
  • 20 days ago

available at all times during scheduled hours to respond to emergencies as a first responder Experience and Educational requirements: High school diploma or GED required 1-3 years of experience in the Air...

Logistics Specialist 3 (Logistics Coordinator)

  • Santa Ana, CA (6 miles from Irvine, CA)
  • 30+ days ago
  • Santa Ana, CA (6 miles from Irvine, CA)
  • 30+ days ago

Logistics Specialist 3 (Logistics Coordinator) Job ID: 25-07797 Pay rate range - $28/hr. to $30/hr. on W2 Work Schedule: Fully Onsite Mon-Fri 8:00 am to 5:00 pm (hours can change dependent on...

Sr. Service Logistics Coordinator

  • Irvine, CA
  • 45+ days ago
  • Irvine, CA
  • 45+ days ago

of Lading (BOL) paperwork Conduct quality control process for incoming and outgoing hardware and vehicles Develop and execute the warehouse design and logistics program for the Mobile Service Vehicle...

Demographic Data for Irvine, CA

Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.


Local
National
307,674
14,215
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Irvine, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Irvine, CA offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Irvine, CA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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