Customer Service Representative Jobs in Garden Grove, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Order Processing Clerk (EDI&ERP)
- Chino, CA (19 miles from Garden Grove, CA)
- 1 day ago
- Chino, CA (19 miles from Garden Grove, CA)
- 1 day ago
., bill-of-lading, packing list, commercial invoice, etc. - Cross check shipping labels and documents for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as scheduled...
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations)
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 1 day ago
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 1 day ago
Logistics Specialist 4 (Logistics Coordinator, Reverse Operations) Job ID: 25-08205 Pay rate range - $35/hr. to $37/hr. on W2 Work Schedule: Fully onsite Flexibility to travel and/or work overtime...
Logistics Coordinator (Manufacturing)
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 6 days ago
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 6 days ago
Lead strategy development and process improvements for all modes of transportation (LTL, FTL, LCL, FCL)....
Procurement Agent (Buyer) - Long Beach, CA
- Long Beach, CA (19 miles from Garden Grove, CA)
- 6 days ago
- Long Beach, CA (19 miles from Garden Grove, CA)
- 6 days ago
443678BR** **Auto req ID:** 443678BR **Company:** Boeing **Job Code:** Buyer Buyer **Job Description:** **_ATTENTION MILITARY AFFILIATED JOB SEEKERS_** - Our organization works with partner...
Transportation/Logistics Coordinator
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 8 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 8 days ago
Benefits We Offer: + Comprehensive health, prescription, dental, vision, life, and disability plans + Competitive pay rates + Referral opportunities? Refer a friend & Cash in! + Travel...
Logistics Coordinator - Hourly-USA
- Irvine, CA (10 miles from Garden Grove, CA)
- 10 days ago
- Irvine, CA (10 miles from Garden Grove, CA)
- 10 days ago
Cryoport Systems is the life science industrys most trusted provider of supply chain solutions for temperature-sensitive materials, serving biopharmaceutical, IVF and surrogacy and animal health...
- Corona, CA (21 miles from Garden Grove, CA)
- 13 days ago
- Corona, CA (21 miles from Garden Grove, CA)
- 13 days ago
Job Title: Logistics Coordinator Department: Warehouse Reports to: Supervisor Essential Functions Include: This position also prepares items for shipments and is responsible for the flow of raw...
Warehouse Administrative Assistant 1st Shift
- Montclair, CA (23 miles from Garden Grove, CA)
- 15 days ago
- Montclair, CA (23 miles from Garden Grove, CA)
- 15 days ago
Ryder is immediately hiring a Permanent Full-Time Customer Coordinator Admin in Chino, California Warehouse Positions Pay Weekly Hourly Pay: $18.50 per hour Overtime Pay: $27.75 per hour Schedule:...
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 15 days ago
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 15 days ago
Provide forecasting and sourcing capacity for LTL, FTL, LCL, and FCL transportation....
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 15 days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 15 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
Logistics Coordinator, Reverse Operations
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 16 days ago
- Santa Ana, CA (5 miles from Garden Grove, CA)
- 16 days ago
Logistics Coordinator, Reverse Operations **W2 contract**ONSITE out of Santa Ana, CA** Target W2 $35/hr This is a customer-focused position with responsibility for the life cycle of our clients...
Associate Logistics Coordinator
- Gardena, CA (22 miles from Garden Grove, CA)
- 18 days ago
- Gardena, CA (22 miles from Garden Grove, CA)
- 18 days ago
available at all times during scheduled hours to respond to emergencies as a first responder Experience and Educational requirements: High school diploma or GED required 1-3 years of experience in the Air...
Associate Logistics Coordinator
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 19 days ago
- Huntington Beach, CA (7 miles from Garden Grove, CA)
- 19 days ago
available at all times during scheduled hours to respond to emergencies as a first responder Experience and Educational requirements: High school diploma or GED required 1-3 years of experience in the Air...
International Operations Agent II
- Torrance, CA (22 miles from Garden Grove, CA)
- 29 days ago
- Torrance, CA (22 miles from Garden Grove, CA)
- 29 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 30+ days ago
- Los Angeles, CA (22 miles from Garden Grove, CA)
- 30+ days ago
Trial Logistics Coordinator Location: Downtown Los Angeles, CA preferred, but open to other offices (Hybrid, frequent travel required) Pay: $145,000 to $165,000 annually Experience: 3+ years of...
Demographic Data for Garden Grove, CA
Moving to Garden Grove, CA? Find some basic demographic data about Garden Grove, CA below.
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Salary for Customer Service Representative Jobs in Garden Grove, CA
Highest Education Level
Customer Service Representatives in Garden Grove, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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