Customer Service Representative Jobs in Fremont, CA

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-9 of 9 Jobs

Logistics Coordinator, Site Services

  • South San Francisco, CA (24 miles from Fremont, CA)
  • 4 days ago
  • South San Francisco, CA (24 miles from Fremont, CA)
  • 4 days ago

The Position The responsibilities for this position may include, but are not limited to: WAREHOUSE OPERATIONS Coordinate the receiving and delivery of research materials management (e.g. gSupply,...

Logistics Coordinator

  • Livermore, CA (19 miles from Fremont, CA)
  • 7 days ago
  • Livermore, CA (19 miles from Fremont, CA)
  • 7 days ago

JOB SUMMARY The Logistics Coordinator works diligently to ensure that the logistics function within TWG is executed in a professional, timely, and customer service focused manner. Interacts with...

Logistics Coordinator

  • South San Francisco, CA (24 miles from Fremont, CA)
  • 9 days ago
  • South San Francisco, CA (24 miles from Fremont, CA)
  • 9 days ago

to customers Communicate with customers, suppliers, and internal departments to ensure shipments are delivered on time and according to customer specifications Prepare shipping documents, including bills...

Project/Supply Chain/Logistics Coordinator

  • Mountain View, CA (11 miles from Fremont, CA)
  • 17 days ago
  • Mountain View, CA (11 miles from Fremont, CA)
  • 17 days ago

We are looking for a Project/Supply Chain Coordinator to work for a growing team within a Network PMO group. This is an opportunity to work with a fast pace, highly cross functional group. You...

Logistics Coordinator

  • Oakland, CA (19 miles from Fremont, CA)
  • 28 days ago
  • Oakland, CA (19 miles from Fremont, CA)
  • 28 days ago

Published 2 days ago Logistics Coordinator GirlVentures Hybrid, Work must be performed in or near Oakland, CA Details Job Type: Part Time Job Type: Temporary Start Date: April 30, 2025 End Date:...

SR Logistics Coordinator

  • Fremont, CA
  • 30+ days ago
  • Fremont, CA
  • 30+ days ago

SR Logistics Coordinator Industrial & Manufacturing $ 33 - $ 36 / Hour location_on Fremont, California work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Senior...

Logistics Coordinator

  • Hayward, CA (8 miles from Fremont, CA)
  • 30+ days ago
  • Hayward, CA (8 miles from Fremont, CA)
  • 30+ days ago

Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a Logistics Coordinator to provide administrative support and dispatch...

Logistics Coordinator

  • Palo Alto, CA (12 miles from Fremont, CA)
  • 45+ days ago
  • Palo Alto, CA (12 miles from Fremont, CA)
  • 45+ days ago

Logistics Coordinator Palo Alto, California, United States Quantum computing holds the promise of humanity's mastery over the natural world, but only if we can build a real quantum computer....

Senior Export Agent

  • South San Francisco, CA (24 miles from Fremont, CA)
  • 60+ days ago
  • South San Francisco, CA (24 miles from Fremont, CA)
  • 60+ days ago

NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....

Demographic Data for Fremont, CA

Moving to Fremont, CA? Find some basic demographic data about Fremont, CA below.


Local
National
230,509
5,633
Large

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fremont, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Fremont, CA offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fremont, CA
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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