Customer Service Representative Jobs in Fontana, CA
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Order Processing Clerk (EDI&ERP)
- Chino, CA (15 miles from Fontana, CA)
- 22 hours ago
- Chino, CA (15 miles from Fontana, CA)
- 22 hours ago
., bill-of-lading, packing list, commercial invoice, etc. - Cross check shipping labels and documents for accuracy. - Review and monitor open order reports to ensure all purchase orders ship as scheduled...
Logistics Coordinator (Night Shift)
- Bloomington, CA (3 miles from Fontana, CA)
- 3 days ago
- Bloomington, CA (3 miles from Fontana, CA)
- 3 days ago
Organize signed Bills of Lading. Work with Supervisors to resolve problems. Participate in continuous improvement activities. Daily decision making based on daily workload....
The Logistics Coordinator is responsible for overseeing logistics activities throughout the life cycle of orders, including negotiating rates, booking shipments, tracking shipments, creating...
- Corona, CA (16 miles from Fontana, CA)
- 13 days ago
- Corona, CA (16 miles from Fontana, CA)
- 13 days ago
Job Title: Logistics Coordinator Department: Warehouse Reports to: Supervisor Essential Functions Include: This position also prepares items for shipments and is responsible for the flow of raw...
Warehouse Administrative Assistant 1st Shift
- Montclair, CA (15 miles from Fontana, CA)
- 15 days ago
- Montclair, CA (15 miles from Fontana, CA)
- 15 days ago
Ryder is immediately hiring a Permanent Full-Time Customer Coordinator Admin in Chino, California Warehouse Positions Pay Weekly Hourly Pay: $18.50 per hour Overtime Pay: $27.75 per hour Schedule:...
Demographic Data for Fontana, CA
Moving to Fontana, CA? Find some basic demographic data about Fontana, CA below.
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Salary for Customer Service Representative Jobs in Fontana, CA
Highest Education Level
Customer Service Representatives in Fontana, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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