Customer Service Representative Jobs in Tennessee
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and...
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. The Logistics Coordinator function is a critical component of Smith+Nephew's overall US...
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply...
Perform administrative duties in support of activities related to the shipping and on-time delivery of product. Communicate and coordinate with transportation companies and other departments and...
Our client is currently seeking a Logistics Coordinator! Mission : Manage logistics and industrial flow for projects, ensuring efficient and effective movement of materials and products....
Community Health Systems Procurement Agent - Remote in Franklin , Tennessee Job Summary: The Procurement Agent oversees complex procurement processes to ensure timely and accurate acquisition of...
Remote WorkStrategic Logistics Coordinator - Atlantic Tire Distributors
- Knoxville, TN
- 30+ days ago
- Knoxville, TN
- 30+ days ago
Job Posting Strategic Logistics Coordinator Location Knoxville TN Company Atlantic Tire Distributors Atlantic Tire Distributors a leading wholesale tire distributor is seeking a highly motivated...
Logistics Coordinator Client: Refinery Location: Memphis, TN Duration: Now- Nov Supporting: Turnaround Benefits: Health, Vision, Dental, 401K, Paid Time Off Per Diem: Yes The Turnaround Logistics...
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Nashville Site is looking for a new Sea Logistics Customer...
LOGISTICS/COORDINATOR Nashville, TN, United States (Hybrid) TRENDING JOB DESCRIPTION Perform administrative duties in support of activities related to the shipping and on-time delivery of product....
Expeditors is a global logistics company headquartered in Seattle, Washington....
Primary Job Responsibilities Provide accurate and timely local supplier negotiations and contracting based on defined category selection criteria (i.e., cost, quality, productivity, service)....
Primary Job Responsibilities Provide accurate and timely local supplier negotiations and contracting based on defined category selection criteria (i.e., cost, quality, productivity, service)....
Expeditors is a global logistics company headquartered in Seattle, Washington....
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
Demographic Data for Tennessee
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Title Synonyms
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Salary for Customer Service Representative Jobs in Tennessee
Highest Education Level
Customer Service Representatives in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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