Customer Service Representative Jobs in Tennessee
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Your Responsibilities Utilize your knowledge in LTL, cubic capacity, LTL spot quotes and full truckload to support our customers' logistics needs Determine best mode (LTL, Volume and TL) based on transit...
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Nashville Site is looking for a new Sea Logistics Customer...
LOGISTICS/COORDINATOR Nashville, TN, United States (Hybrid) TRENDING JOB DESCRIPTION Perform administrative duties in support of activities related to the shipping and on-time delivery of product....
Prepare bills of lading and other related transportation documents for accurate shipment tender. Gather and update data for Transportation metrics and KPIs....
Job Details Job Location : Master Service Companies - Knoxville, TN Position Type : Full Time Salary Range : Undisclosed Job Shift : Day Job Category : Admin - Clerical Description Are you a...
We are a dynamic and fast-growing company in the distribution sector, known for delivering high-quality products/services to our customers. We are seeking a detail-oriented, proactive, and...
Logistics Coordinator, Returns, ReCommerce & Sustainability
- Nashville, TN
- 26 days ago
- Nashville, TN
- 26 days ago
Amazon Logistics Coordinator, Returns, ReCommerce & Sustainability in Nashville , Tennessee Description This Logistics Coordinator will be responsible for coordination of internal and external...
Job Summary: The candidate must coordinate and schedule daily LTL shipments....
Ready to move your career forward? Pace is hiring a Logistics Coordinator in Knoxville, TN. Pace is seeking a natural leader who is extremely organized and detail-oriented to manage a team of...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Post Logistics Coordinator Job Category: Logistics Requisition Number: LOGIS001770 Posting Details Posted: January 29, 2025 Full-Time Locations Showing 1 location Nashville Office 3310 West End...
Expeditors is a global logistics company headquartered in Seattle, Washington....
Primary Job Responsibilities Provide accurate and timely local supplier negotiations and contracting based on defined category selection criteria (i.e., cost, quality, productivity, service)....
Primary Job Responsibilities Provide accurate and timely local supplier negotiations and contracting based on defined category selection criteria (i.e., cost, quality, productivity, service)....
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Tennessee
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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