Customer Service Representative Jobs in South Carolina

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-13 of 13 Jobs

Sales Logistics Coordinator SOUTH CAROLINA/BATESBURG

  • Batesburg Leesville, SC
  • 11 hours ago
  • Batesburg Leesville, SC
  • 11 hours ago

Job Duties/ Responsibilities Tender loads to carriers based on customer service, capacity, pricing, production times, etc.Communicate carrier information to shipping and help facilitate...

Sea Logistics Customer Care Specialist

  • Charleston, SC
  • 7 days ago
  • Charleston, SC
  • 7 days ago

Forwarding experience....

Logistics Coordinator - Freight Brokerage & Intermodal

  • Florence, SC
  • 10 days ago
  • Florence, SC
  • 10 days ago

LOGISTICS COORDINATOR - FREIGHT BROKERAGE & INTERMODAL IN FLORENCE Date Posted: Sunday, February 23, 2025 ? Job Snapshot Employee Type: Contract Location: South Carolina, Florence Date Posted:...

Logistics Coordinator

  • Ridgeville, SC
  • 12 days ago
  • Ridgeville, SC
  • 12 days ago

Responsibilities will include: Coordinate with our Global Logistics Team to execute international and domestic shipments and ensure/perform proper packaging and export compliance control....

Logistics Coordinator - Freight Brokerage & Intermodal

  • Florence, SC
  • 17 days ago
  • Florence, SC
  • 17 days ago

gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...

Logistics Coordinator - Freight Brokerage & Intermodal

  • Columbia, SC
  • 21 days ago
  • Columbia, SC
  • 21 days ago

gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...

Logistics Coordinator - Freight Brokerage & Intermodal

  • North Myrtle Beach, SC
  • 27 days ago
  • North Myrtle Beach, SC
  • 27 days ago

gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...

Logistics Coordinator - Freight Brokerage & Intermodal

  • Myrtle Beach, SC
  • 27 days ago
  • Myrtle Beach, SC
  • 27 days ago

gpac is partnering with a leading logistics company seeking a highly motivated and experienced Logistics Coordinator to join their growing team. The company specializes in providing innovative...

Logistics Coordinator

  • Greenville, SC
  • 30+ days ago
  • Greenville, SC
  • 30+ days ago

The logistics coordinator will belearning the following areas of operation: Air Freight, Ocean Freight,Ground/Trucking, Pricing, Billing....

Logistics Coordinator at Clemson Marina

  • Seneca, SC
  • 30+ days ago
  • Seneca, SC
  • 30+ days ago

Are you ready for whats next? Come explore opportunities within Brunswick, a global marine leader ( committed to challenging conventions and innovating next-generation technologies that transform...

Logistics Coordinator

  • Greenville, SC
  • 30+ days ago
  • Greenville, SC
  • 30+ days ago

, and Invoices Strong Excel experience - data entry and reporting Familiarity with ERP systems, TMS (Transportation Management System), and WMS (Warehouse Management System) Ability to multitask and...

Ocean Export Agent

  • Hanahan, SC
  • 60+ days ago
  • Hanahan, SC
  • 60+ days ago

Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...

Campout & Logistics Coordinator (Summer 2025)

  • Cleveland, SC
  • 90+ days ago
  • Cleveland, SC
  • 90+ days ago

Overview Come join us on the Mountain! Located on 1400 acres on top of the Blue Ridge Mountains, camp has some of the most beautiful views of any camp in the country. Share in the beauty and...

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in South Carolina offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Carolina
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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