Customer Service Representative Jobs in Oregon

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-8 of 8 Jobs

Tool, Fleet & Logistics Coordinator

  • OR
  • 2 days ago
  • OR
  • 2 days ago

, please read all: Were hiring a reliable and organized Tool, Fleet & Logistics Coordinator to support our field and production teams. This hands-on role is key to keeping our jobsites productive...

We are currently hiring a Customer Service Representative (CSR) to join a fast-paced and dynamic team supporting clients in logistics, order fulfillment, and general service inquiries....

Youth Workforce Development Field and Logistics Coordinator

  • Klamath Falls, OR
  • 10 days ago
  • Klamath Falls, OR
  • 10 days ago

Job Listing ID: 4226442 Job Title: Youth Workforce Development Field and Logistics Coordinator Application Deadline: Open Until FilledJob Location: Klamath Falls Date Posted: 04/08/2025Hours...

Freight Clerk-New Store Opening

  • Hillsboro, OR
  • 17 days ago
  • Hillsboro, OR
  • 17 days ago

Market of Choice is excited to announce career opportunities at our new store at Reed's Crossing in Hillsboro! Market of Choice is now hiring for Freight Clerks starting at $17.50/hour to $20.00...

Logistics Coordinator

  • Portland, OR
  • 17 days ago
  • Portland, OR
  • 17 days ago

Interested in joining a dynamic and growing 3PL as a L2 - Logistics Coordinator where lots of engineering challenges await? Our Hillsboro, OR team is working on continuous improvements,...

Logistics Coordinator

  • Portland, OR
  • 29 days ago
  • Portland, OR
  • 29 days ago

Logistics Coordinator 3.3 3.3 out of 5 stars Portland, OR 97086 Your Job Georgia-Pacific is now hiring a Logistics Coordinator for our Georgia-Pacific Consumer Products Distribution Centers...

Aggregates Logistics Coordinator

  • Salem, OR
  • 30+ days ago
  • Salem, OR
  • 30+ days ago

AGGREGATES LOGISTICS COORDINATOR 3.4 3.4 out of 5 stars Salem, OR 97303 Job Summary: Knife River is a People-first company. Our team members are the key to our success, and we are committed to...

Customer Service Associate - Logistics

  • Portland, OR
  • 60+ days ago
  • Portland, OR
  • 60+ days ago

Sales and Operations Management Trainee Portland, OR Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced Portland branch...

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Oregon offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oregon
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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