Customer Service Representative Jobs in Milton, ON
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Brampton, ON (14 miles from Milton, ON)
- 8 days ago
- Brampton, ON (14 miles from Milton, ON)
- 8 days ago
IKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years...
Logistics Coordinator (12 month CONTRACT)
- Mississauga, ON (11 miles from Milton, ON)
- 12 days ago
- Mississauga, ON (11 miles from Milton, ON)
- 12 days ago
Reporting to the Manager, International Logistics, the Logistics Coordinator is responsible for coordinating international shipments, managing inbound destination logistics, preparing customs...
- Oakville, ON (9 miles from Milton, ON)
- 15 days ago
- Oakville, ON (9 miles from Milton, ON)
- 15 days ago
Are you an experienced Logistics Coordinator seeking your next permanent role? Do you thrive in a team environment but can also work independently? If so, we have an exciting opportunity for you!...
Transportation Clerk (12 Month Contract - Ending May 2026
- Milton, ON
- 16 days ago
- Milton, ON
- 16 days ago
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Milton, ON
Highest Education Level
Customer Service Representatives in Milton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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