Customer Service Representative Jobs in Orrville, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator-10 Hour Shift
- North Canton, OH (19 miles from Orrville, OH)
- 9 days ago
- North Canton, OH (19 miles from Orrville, OH)
- 9 days ago
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada...
- Medina, OH (18 miles from Orrville, OH)
- 13 days ago
- Medina, OH (18 miles from Orrville, OH)
- 13 days ago
logistics....
Logistics Coordinator Jarrett (Jarrett Logistics Systems) - Orrville, OH Tagged: Logistics Logistics Coordinator Jarrett Logistics is a third-party logistics company headquartered in Orrville,...
- North Canton, OH (19 miles from Orrville, OH)
- 90+ days ago
- North Canton, OH (19 miles from Orrville, OH)
- 90+ days ago
KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada...
Demographic Data for Orrville, OH
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Salary for Customer Service Representative Jobs in Orrville, OH
Highest Education Level
Customer Service Representatives in Orrville, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Invoicing
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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