Customer Service Representative Jobs in New Albany, OH
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Warehouse Administrative Assistant
- Whitehall, OH (8 miles from New Albany, OH)
- 7 hours ago
- Whitehall, OH (8 miles from New Albany, OH)
- 7 hours ago
Warehouse Administrative Assistant Pay from $25 to $35 per hour with significant growth and earning potential! Ohio Branch 8320 Global Way SW, Etna, OH 43062 Join Uline as we expand our operations...
Logistics Coordinator, Pickup and Delivery
- Groveport, OH (17 miles from New Albany, OH)
- 7 days ago
- Groveport, OH (17 miles from New Albany, OH)
- 7 days ago
Position: Logistics Coordinator, Pickup and Delivery Job Description: The Logistics Coordinator, Pickup and Delivery is responsible for the monitoring and tracking of our customers' freight. This...
International Operations Agent
- Groveport, OH (17 miles from New Albany, OH)
- 13 days ago
- Groveport, OH (17 miles from New Albany, OH)
- 13 days ago
Essential Job Functions Deals directly with clients, customs and agents to insure the quickest and best movement of cargo throughout the world. Prepares documents necessary to complete export,...
Shipping Logistics Coordinator
- Columbus, OH (10 miles from New Albany, OH)
- 30+ days ago
- Columbus, OH (10 miles from New Albany, OH)
- 30+ days ago
Proficient in shipping logistics concepts including Delivered, Prepay & Charge, Shipping Point, Bills of Lading, Freight Classes, LTL (Less Than Truckload), and Truckload shipments....
Logistics Coordinator - Transportation
- Groveport, OH (17 miles from New Albany, OH)
- 30+ days ago
- Groveport, OH (17 miles from New Albany, OH)
- 30+ days ago
Overview The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed. Responsibilities...
Logistics Coordinator - 3rd Shift
- Westerville, OH (4 miles from New Albany, OH)
- 30+ days ago
- Westerville, OH (4 miles from New Albany, OH)
- 30+ days ago
Logistics Coordinator - 3rd ShiftJob LocationsUS-OH-New AlbanyRequisition ID2025-19160 of Openings 1Category (Portal Searching)Warehouse/ShippingPosition Type (Portal Searching)Regular...
Logistics Coordinator - 1st Shift
- Westerville, OH (4 miles from New Albany, OH)
- 30+ days ago
- Westerville, OH (4 miles from New Albany, OH)
- 30+ days ago
Logistics Coordinator - 1st ShiftJob LocationsUS-OH-New AlbanyRequisition ID2025-19159 of Openings 1Category (Portal Searching)Warehouse/ShippingPosition Type (Portal Searching)Regular...
Overview Works as a multi-functional logistician specialized in receiving, storing, distributing, delivering, material handling, warehousing and shipping operations, in a work environment focused...
Demographic Data for New Albany, OH
Moving to New Albany, OH? Find some basic demographic data about New Albany, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Albany, OH
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in New Albany, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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