Customer Service Representative Jobs in Woolwich Township, NJ

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-14 of 14 Jobs

Global Logistics Coordinator - Ocean Export

  • Folcroft, PA (9 miles from Woolwich Township, NJ)
  • 13 hours ago
  • Folcroft, PA (9 miles from Woolwich Township, NJ)
  • 13 hours ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Sr. Logistics Coordinator

  • Conshohocken, PA (22 miles from Woolwich Township, NJ)
  • 1 day ago
  • Conshohocken, PA (22 miles from Woolwich Township, NJ)
  • 1 day ago

for RMA (return material) pickups and empty steel tote pickups Process freight claims, including gathering necessary documents, determining cause of claim, and filing claims with carriers Provide LTL...

Distribution Logistics Coordinator

  • Woolwich Township, NJ
  • 2 days ago
  • Woolwich Township, NJ
  • 2 days ago

Overview The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not...

Fleet Logistics Coordinator - Southwest Philadelphia

  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 3 days ago
  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 3 days ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. The Brand of Enterprise Mobility has an exciting opening for a Full Time Fleet...

Mid Level Procurement Agent Associate

  • Ridley Park, PA (7 miles from Woolwich Township, NJ)
  • 4 days ago
  • Ridley Park, PA (7 miles from Woolwich Township, NJ)
  • 4 days ago

Mid Level Procurement Agent Associate Company: The Boeing Company Boeing Global Services (BGS) is seeking an Mid Level Procurement Agent Associate to join our Electrical and Mechanical Commodity...

Summer Day Camp Logistics Coordinator

  • West Chester, PA (20 miles from Woolwich Township, NJ)
  • 4 days ago
  • West Chester, PA (20 miles from Woolwich Township, NJ)
  • 4 days ago

KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for...

Procurement Agent (PA Level 1)

  • Ridley Park, PA (7 miles from Woolwich Township, NJ)
  • 4 days ago
  • Ridley Park, PA (7 miles from Woolwich Township, NJ)
  • 4 days ago

Procurement Agent (PA Level 1) Company: The Boeing Company Boeing Global Services (BGS) is seeking an early career P roc urement Agent (PA Level 1) to join our Electrical and Mechanical Commodity...

Logistics Coordinator, CQ

  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 15 days ago
  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 15 days ago

About PSA BDP: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered...

Logistics Coordinator - Transcon

  • Folcroft, PA (9 miles from Woolwich Township, NJ)
  • 18 days ago
  • Folcroft, PA (9 miles from Woolwich Township, NJ)
  • 18 days ago

Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...

Logistics Coordinator (Internship)

  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 22 days ago
  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 22 days ago

Preparation of shipping documents e.g. bill of lading, COO, Arrival Notice, Pre-alert, invoice etc. Requirements: Min. Diploma / Degree in Logistics, Transportation and Distribution....

Global Logistics Coordinator - Ocean Export

  • Folcroft, PA (9 miles from Woolwich Township, NJ)
  • 45+ days ago
  • Folcroft, PA (9 miles from Woolwich Township, NJ)
  • 45+ days ago

Expeditors is a global logistics company headquartered in Seattle, Washington....

Logistics Coordinator (Europe)

  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 30+ days ago
  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 30+ days ago

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...

Logistics Coordinator(Fresh Graduate)

  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 30+ days ago
  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 30+ days ago

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in...

Logistics Coordinator

  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 90+ days ago
  • Philadelphia, PA (16 miles from Woolwich Township, NJ)
  • 90+ days ago

Summary of position: PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is...

Demographic Data for Woolwich Township, NJ

Moving to Woolwich Township, NJ? Find some basic demographic data about Woolwich Township, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Woolwich Township, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Highest Education Level

Customer Service Representatives in Woolwich Township, NJ offer the following education background
High School or GED
30.9%
Bachelor's Degree
29.5%
Associate's Degree
14.7%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Woolwich Township, NJ
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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