Customer Service Representative Jobs in Newark, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Edison, NJ (19 miles from Newark, NJ)
- 2 hours ago
- Edison, NJ (19 miles from Newark, NJ)
- 2 hours ago
Prepare loading instructionsfor drivers, Bills of lading, and other documents by entering information into several computer databases....
- Lyndhurst, NJ (5 miles from Newark, NJ)
- 1 day ago
- Lyndhurst, NJ (5 miles from Newark, NJ)
- 1 day ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- New York, NY (9 miles from Newark, NJ)
- 1 day ago
- New York, NY (9 miles from Newark, NJ)
- 1 day ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Business Logistics Coordinator - II
- Basking Ridge, NJ (20 miles from Newark, NJ)
- 4 days ago
- Basking Ridge, NJ (20 miles from Newark, NJ)
- 4 days ago
Job Description: Targeted Years of Experience: 3 to 5 years Responsibilities: This role will be to provide support for all Client's Pre-Order and Back Order activities within Client's Forward...
Driver and Logistics Coordinator (Immediate Start)
- Dobbs Ferry, NY (24 miles from Newark, NJ)
- 4 days ago
- Dobbs Ferry, NY (24 miles from Newark, NJ)
- 4 days ago
Driver & Logistics Coordinator (Immediate Start 1Week) Company: Hate Ends Now Location: Traveling Role Compensation: $115/day, 5 days a week Time Commitment: Approximately 4 hours per day About...
- Lyndhurst, NJ (5 miles from Newark, NJ)
- 8 days ago
- Lyndhurst, NJ (5 miles from Newark, NJ)
- 8 days ago
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- East Rutherford, NJ (7 miles from Newark, NJ)
- 8 days ago
- East Rutherford, NJ (7 miles from Newark, NJ)
- 8 days ago
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Secaucus, NJ (6 miles from Newark, NJ)
- 12 days ago
- Secaucus, NJ (6 miles from Newark, NJ)
- 12 days ago
Minimum 3 years experience of Import Ocean in a freight forwarder, NVOCC, or Customs Brokerage environment....
Global Logistics Coordinator - Transcon Night Shift
- Carteret, NJ (11 miles from Newark, NJ)
- 19 days ago
- Carteret, NJ (11 miles from Newark, NJ)
- 19 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- Secaucus, NJ (6 miles from Newark, NJ)
- 28 days ago
- Secaucus, NJ (6 miles from Newark, NJ)
- 28 days ago
Description Logistics Coordinator (Hybrid) About Us: Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted...
- Springfield Gardens, NY (22 miles from Newark, NJ)
- 29 days ago
- Springfield Gardens, NY (22 miles from Newark, NJ)
- 29 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- East Rutherford, NJ (7 miles from Newark, NJ)
- 45+ days ago
- East Rutherford, NJ (7 miles from Newark, NJ)
- 45+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
- Springfield Gardens, NY (22 miles from Newark, NJ)
- 60+ days ago
- Springfield Gardens, NY (22 miles from Newark, NJ)
- 60+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Parsippany, NJ (14 miles from Newark, NJ)
- 30+ days ago
- Parsippany, NJ (14 miles from Newark, NJ)
- 30+ days ago
Documentation processing: Prepare and review shipping documents like bills of lading, invoices, customs forms, and other necessary paperwork....
Demographic Data for Newark, NJ
Moving to Newark, NJ? Find some basic demographic data about Newark, NJ below.
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Salary for Customer Service Representative Jobs in Newark, NJ
Highest Education Level
Customer Service Representatives in Newark, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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