Customer Service Representative Jobs in East Rutherford, NJ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Lyndhurst, NJ (2 miles from East Rutherford, NJ)
- 17 hours ago
- Lyndhurst, NJ (2 miles from East Rutherford, NJ)
- 17 hours ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- New York, NY (6 miles from East Rutherford, NJ)
- 17 hours ago
- New York, NY (6 miles from East Rutherford, NJ)
- 17 hours ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Driver and Logistics Coordinator (Immediate Start)
- Dobbs Ferry, NY (17 miles from East Rutherford, NJ)
- 4 days ago
- Dobbs Ferry, NY (17 miles from East Rutherford, NJ)
- 4 days ago
Driver & Logistics Coordinator (Immediate Start 1Week) Company: Hate Ends Now Location: Traveling Role Compensation: $115/day, 5 days a week Time Commitment: Approximately 4 hours per day About...
- Lyndhurst, NJ (2 miles from East Rutherford, NJ)
- 7 days ago
- Lyndhurst, NJ (2 miles from East Rutherford, NJ)
- 7 days ago
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- New Rochelle, NY (17 miles from East Rutherford, NJ)
- 10 days ago
- New Rochelle, NY (17 miles from East Rutherford, NJ)
- 10 days ago
Logistics Coordinator Description As a Logistics Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our logistics department. You will be responsible for...
- Secaucus, NJ (3 miles from East Rutherford, NJ)
- 12 days ago
- Secaucus, NJ (3 miles from East Rutherford, NJ)
- 12 days ago
Minimum 3 years experience of Import Ocean in a freight forwarder, NVOCC, or Customs Brokerage environment....
Global Logistics Coordinator - Transcon Night Shift
- Carteret, NJ (18 miles from East Rutherford, NJ)
- 18 days ago
- Carteret, NJ (18 miles from East Rutherford, NJ)
- 18 days ago
Company Description Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an...
- Secaucus, NJ (3 miles from East Rutherford, NJ)
- 27 days ago
- Secaucus, NJ (3 miles from East Rutherford, NJ)
- 27 days ago
Description Logistics Coordinator (Hybrid) About Us: Join Hartz, where our love for pets drives everything we do. With over 95 years of commitment to pet care excellence, we are a trusted...
- Springfield Gardens, NY (20 miles from East Rutherford, NJ)
- 28 days ago
- Springfield Gardens, NY (20 miles from East Rutherford, NJ)
- 28 days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Newark, NJ (7 miles from East Rutherford, NJ)
- 45+ days ago
- Newark, NJ (7 miles from East Rutherford, NJ)
- 45+ days ago
Benefits Information Full-time employees will enjoy a competitive benefits package with options for you and your family including: Paid Time Off Paid Holidays 401(k) Matching Health Insurance...
- Springfield Gardens, NY (20 miles from East Rutherford, NJ)
- 45+ days ago
- Springfield Gardens, NY (20 miles from East Rutherford, NJ)
- 45+ days ago
Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?...
- Parsippany, NJ (16 miles from East Rutherford, NJ)
- 30+ days ago
- Parsippany, NJ (16 miles from East Rutherford, NJ)
- 30+ days ago
Documentation processing: Prepare and review shipping documents like bills of lading, invoices, customs forms, and other necessary paperwork....
Logistics Coordinator (Bilingual Korean/English)
- Secaucus, NJ (3 miles from East Rutherford, NJ)
- 30+ days ago
- Secaucus, NJ (3 miles from East Rutherford, NJ)
- 30+ days ago
Position Overview: The Logistics Coordinator - IPS is responsible for the coordination of export shipments. This role assists with document preparation, bookings, customs clearance, and managing...
Demographic Data for East Rutherford, NJ
Moving to East Rutherford, NJ? Find some basic demographic data about East Rutherford, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in East Rutherford, NJ
Highest Education Level
Customer Service Representatives in East Rutherford, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »