Customer Service Representative Jobs in Saint Charles, MO
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Procurement Agent (Experienced, or Senior)
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 15 hours ago
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 15 hours ago
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great...
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 1 day ago
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 1 day ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 3 days ago
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 3 days ago
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Logistics Coordinator to join our dynamic team in Hazelwood, MO, and...
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 6 days ago
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 6 days ago
Entry-Level Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is seeking an Entry Level Procurement Agent (Level 1) to join the BGS Government International Strategic...
- Berkeley, MO (9 miles from Saint Charles, MO)
- 6 days ago
- Berkeley, MO (9 miles from Saint Charles, MO)
- 6 days ago
Mid-Level Procurement Agent Company: The Boeing Company Boeing Talent Acquisition is seeking a Mid-Level Procurement Agent to join our dynamic team in Saint Louis, Missouri. We are committed to...
International Logistics Coordinator I
- Granite City, IL (20 miles from Saint Charles, MO)
- 9 days ago
- Granite City, IL (20 miles from Saint Charles, MO)
- 9 days ago
compliance....
Transportation Clerk - Sysco St. Louis (R195754)
- Saint Charles, MO
- 12 days ago
- Saint Charles, MO
- 12 days ago
Job Description: Company: US0064 Sysco St. Louis, LLC Sales Territory: None Zip Code: 63301 Travel Percentage: 0 COMPENSATION INFORMATION: The pay range provided is not indicative of Syscos actual...
This is an Operations position responsible for performing clerical duties within the Transportation department including maintaining all regulatory compliance as required by the Department of...
Associate or Mid-Level Procurement Agent - Air Proprietary 1
- Saint Louis, MO (20 miles from Saint Charles, MO)
- 16 days ago
- Saint Louis, MO (20 miles from Saint Charles, MO)
- 16 days ago
Associate or Mid-Level Procurement Agent - Air Proprietary 1 Company: The Boeing Company Boeing Defense, Space, and Security is seeking an Associate or Mid-Level Procurement Agent to join our Air...
Entry Level or Associate Procurement Agent
- Saint Louis, MO (20 miles from Saint Charles, MO)
- 16 days ago
- Saint Louis, MO (20 miles from Saint Charles, MO)
- 16 days ago
Entry Level or Associate Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Entry Level or Associate Procurement Agent to...
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 17 days ago
- Hazelwood, MO (5 miles from Saint Charles, MO)
- 17 days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Demographic Data for Saint Charles, MO
Moving to Saint Charles, MO? Find some basic demographic data about Saint Charles, MO below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Saint Charles, MO
Highest Education Level
Customer Service Representatives in Saint Charles, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Carrier Management
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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