Customer Service Representative Jobs in Hazelwood, MO
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Associate Procurement Agent Company: The Boeing Company Boeing Global Services (BGS) is seeking a Associate -Level Procurement Agent (Level 2) to join our dynamic team in Saint Louis, MO! We are...
Experienced Procurement Agent - International Strategic Sourcing
- Hazelwood, MO
- 13 days ago
- Hazelwood, MO
- 13 days ago
Job Description At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive,...
- Saint Louis, MO (15 miles from Hazelwood, MO)
- 19 days ago
- Saint Louis, MO (15 miles from Hazelwood, MO)
- 19 days ago
Senior Procurement Agent Company: The Boeing Company Boeing Defense, Space, and Security is seeking a Senior Procurement Agent (Level 4) to join our Proprietary Supply Chain team in Berkeley or...
Procurement Agent (Procurement Agent-General)
- Berkeley, MO (4 miles from Hazelwood, MO)
- 19 days ago
- Berkeley, MO (4 miles from Hazelwood, MO)
- 19 days ago
Procurement Agent (Procurement Agent-General) Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking an Experienced or Senior Procurement Agent to support the T-7A Red...
- Saint Louis, MO (15 miles from Hazelwood, MO)
- 30+ days ago
- Saint Louis, MO (15 miles from Hazelwood, MO)
- 30+ days ago
Associate Procurement Agent Company: The Boeing Company Boeing Global Services, Government (BGS-G) Supplier Management Organization is seeking an Associate Procurement Agent (Level 2) to join the...
Demographic Data for Hazelwood, MO
Moving to Hazelwood, MO? Find some basic demographic data about Hazelwood, MO below.
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Salary for Customer Service Representative Jobs in Hazelwood, MO
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Hazelwood, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Filing
- Inventory Management
- Sales
- Microsoft PowerPoint
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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