Customer Service Representative Jobs in Olive Branch, MS
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Road Logistics Customer Care Specialist
- Memphis, TN (21 miles from Olive Branch, MS)
- 8 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 8 days ago
Your Responsibilities Utilize your knowledge in LTL, cubic capacity, LTL spot quotes and full truckload to support our customers' logistics needs Determine best mode (LTL, Volume and TL) based on transit...
Departmental Reporting ESSENTIAL DUTIES AND RESPONSIBILITIES Prepare Bills of Lading....
- Memphis, TN (21 miles from Olive Branch, MS)
- 25 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 25 days ago
Prepare bills of lading and other related transportation documents for accurate shipment tender. Gather and update data for Transportation metrics and KPIs....
- Memphis, TN (21 miles from Olive Branch, MS)
- 30+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 30+ days ago
Job Summary: The candidate must coordinate and schedule daily LTL shipments....
- Piperton, TN (15 miles from Olive Branch, MS)
- 45+ days ago
- Piperton, TN (15 miles from Olive Branch, MS)
- 45+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Byhalia, MS (9 miles from Olive Branch, MS)
- 45+ days ago
- Byhalia, MS (9 miles from Olive Branch, MS)
- 45+ days ago
Transportation Clerk At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and...
- Piperton, TN (15 miles from Olive Branch, MS)
- 60+ days ago
- Piperton, TN (15 miles from Olive Branch, MS)
- 60+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Memphis, TN (21 miles from Olive Branch, MS)
- 60+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 60+ days ago
NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance....
- Memphis, TN (21 miles from Olive Branch, MS)
- 90+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 90+ days ago
Company Description Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors...
Demographic Data for Olive Branch, MS
Moving to Olive Branch, MS? Find some basic demographic data about Olive Branch, MS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Olive Branch, MS
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Olive Branch, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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