Customer Service Representative Jobs in Michigan
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Procurement Agent Associate University of Michigan - Ann Arbor
- Ann Arbor, MI
- 3 days ago
- Ann Arbor, MI
- 3 days ago
Procurement Agents negotiate the terms and conditions of all of the contracts for UMHS as well as manage all bid events making sure that the Procurement Standard Practice Guide (507.01) and the...
Procurement Agent Senior University of Michigan - Ann Arbor
- Ann Arbor, MI
- 3 days ago
- Ann Arbor, MI
- 3 days ago
Position responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
Procurement Agents negotiate the terms and conditions of all of the contracts for UMHS as well as manage all bid events making sure that the Procurement Standard Practice Guide (507.01) and the...
Position responsible for the development and management of UMHS Agreements as well as the ongoing stewardship of these Agreements. Procurement Agents are responsible for the Legal, Risk and...
Title Materials Clerk Description Average Starting Hourly Pay Range $16.00 - 20.00 Depending on experience. Day shift Monday - Friday 6:00 am to 4:30 pm. PTO upon hire, Medical, Dental, and Vision...
The main goal of a Logistics Coordinator is to collaborate with QAP's transportation team to ensure prompt shipments and exceeding customer expectations.Essential Duties and Responsibilities...
International Logistics Coordinator 3.6 3.6 out of 5 stars Grand Rapids, MI 49503 PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of...
Summary: The main goal of a Logistics Coordinator is to collaborate with QAP's transportation team to ensure prompt shipments and exceeding customer expectations. Essential Duties and...
Randstad is hiring a 2nd shift Logistics Coordinator! Do you have a flexible schedule? If so - this could be perfect for you! This is a great opportunity to flex your analytical and communication...
PSG is the global pump, metering and dispensing-solution expert, enabling the safe and efficient transfer of critical and valuable fluids that require optimal performance and reliability in...
This is an operations position responsible for performing clerical duties within the transportation department including maintaining all regulatory compliance as required by the Department of...
Materials Clerk - B Crew (Monday-Friday 6PM-4:30 AM)
- Detroit, MI
- 10 days ago
- Detroit, MI
- 10 days ago
Reconcile waybill, bill of lading with bill of materials and actual shipment arrivals....
Founded in 1988,Mersinois a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to...
Materials Clerk Job Category: Materials Control Requisition Number: MATER001409 ing Details ed: March 28, 2025 Full-Time On-site Locations Showing 1 location Marysville, MI 48040, USA Job Details...
Transportation Clerk- 2nd Shift- SYGMA - Monroe, MI The Sygma Network - 2.9 Monroe, MI Job Details Estimated: $35.9K - $48.8K a year 2 hours ago Qualifications Microsoft Excel Customer service...
Demographic Data for Michigan
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Title Synonyms
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Salary for Customer Service Representative Jobs in Michigan
Highest Education Level
Customer Service Representatives in Michigan offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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