Customer Service Representative Jobs in Iowa
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Scheduling and Logistics Coordinator, Sunday-Thursday 8a-4:30p
- Davenport, IA
- 1 day ago
- Davenport, IA
- 1 day ago
Scheduling and Logistics Coordinator, Sunday-Thursday 8a-4:30p Davenport, IA, USA Req #2719 Friday, April 18, 2025 Are you passionate about making a difference in our community? Join the...
Job Summary The position of Final Mile Logistics Coordinator is responsible for handling all orders, routing, deliveries, installations, and communication with assigned locations. The Logistics...
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
FUNCTION The Outbound Logistics Coordinator will be responsible for managing the outbound logistics operations, ensuring timely and accurate delivery of products to our customers. ESSENTIAL DUTIES...
Coordinator Logistics Logistics Coordinator Des Moines, IA Logistics Coordinator, Des Moines, IA LOGISTICS COORDINATOR TMC Transportation - TN/Career Site Des Moines, IA (Onsite) Full-Time Job...
Logistics Coordinator Job Details Nestle Operational Services Worldwide SA
- Fort Dodge, IA
- 27 days ago
- Fort Dodge, IA
- 27 days ago
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Logistics Coordinator I Urbandale, IA Job Type Full-time Description Logistics Coordinator Hours: 8:00-5:00 pm Monday through Friday Day in The Life Route, schedule & track LTL Shipments....
Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of...
Demographic Data for Iowa
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Salary for Customer Service Representative Jobs in Iowa
Highest Education Level
Customer Service Representatives in Iowa offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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