Customer Service Representative Jobs in Indianapolis, IN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
- Plainfield, IN (17 miles from Indianapolis, IN)
- 5 days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 5 days ago
Join us at Sleep Outfitters today to be a part of an organization that empowers its Outfitters to provide great service and build long lasting relationships with its Guests. Pay Range: $18.60/hr -...
Job Title: Air Export Agent Job Location: Plainfield, IN DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services....
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. As the worlds leading contractlogisticsprovider, we believe in doing the right thing,...
Logistics Coordinator - 2nd Shift (1 PM-9:30 PM)
- Indianapolis, IN
- 8 days ago
- Indianapolis, IN
- 8 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)
- Indianapolis, IN
- 8 days ago
- Indianapolis, IN
- 8 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
Logistics Coordinator - 1st Shift (5:00 AM-1:30 PM)
- Indianapolis, IN
- 8 days ago
- Indianapolis, IN
- 8 days ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
- Plainfield, IN (17 miles from Indianapolis, IN)
- 30+ days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 30+ days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Carmel, IN (14 miles from Indianapolis, IN)
- 45+ days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 45+ days ago
WE KNOW THAT BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
Company Description TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...
- Plainfield, IN (17 miles from Indianapolis, IN)
- 90+ days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 90+ days ago
Job Overview: Becoming an Outfitter means daily minimum pay, career growth potential, and an opportunity to improve peoples lives and health through better sleep. Pay Range: $18.00/hr - $21.00/hr...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
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Salary for Customer Service Representative Jobs in Indianapolis, IN
Highest Education Level
Customer Service Representatives in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- North American Free Trade Agreement
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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