Customer Service Representative Jobs in Indianapolis, IN
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
ATS Company: Comecer Requisition ID: 13682 Location: Indianapolis, IN, US, 46250 Date: Mar 10, 2025 Logistics Coordinator The role of the Logistics Coordinator is to pick and pack materials for...
- Plainfield, IN (17 miles from Indianapolis, IN)
- 6 days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 6 days ago
Expeditors is a global logistics company headquartered in Seattle, Washington....
- Carmel, IN (14 miles from Indianapolis, IN)
- 16 days ago
- Carmel, IN (14 miles from Indianapolis, IN)
- 16 days ago
WE KNOW THAT BUILDING HOMES & COMMUNITIES BEGINS WITH BUILDING THE BEST TEAM! How would you like to be a part of team that has been providing the American Dream of homeownership to families for...
Company DescriptionTA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since...
- Plainfield, IN (17 miles from Indianapolis, IN)
- 90+ days ago
- Plainfield, IN (17 miles from Indianapolis, IN)
- 90+ days ago
Job Overview: Becoming an Outfitter means daily minimum pay, career growth potential, and an opportunity to improve peoples lives and health through better sleep. Pay Range: $18.00/hr - $21.00/hr...
Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors...
Demographic Data for Indianapolis, IN
Moving to Indianapolis, IN? Find some basic demographic data about Indianapolis, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Indianapolis, IN
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Reception
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- Transportation Management
- International Logistics
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Multitasking
- Regulations
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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