Customer Service Representative Jobs in Bloomfield, CT
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Transportation Clerk - Freshpoint Connecticut (R192098)
- Hartford, CT (6 miles from Bloomfield, CT)
- 2 days ago
- Hartford, CT (6 miles from Bloomfield, CT)
- 2 days ago
Job Description: Company: US1225 FreshPoint Connecticut, LLC Sales Territory: None Zip Code: 06114 Travel Percentage: 0 Compensation Range: $16.44 - $24.66 The compensation range provided is in...
- Hartford, CT (6 miles from Bloomfield, CT)
- 4 days ago
- Hartford, CT (6 miles from Bloomfield, CT)
- 4 days ago
Transportation Clerk Freshpoint - 3.2 Hartford, CT Job Details $16.44 - $24.66 an hour 1 hour ago Qualifications Microsoft Excel Customer service Mid-level Windows High school diploma or GED...
Customs Compliance and Logistics Coordinator
- East Longmeadow, MA (18 miles from Bloomfield, CT)
- 7 days ago
- East Longmeadow, MA (18 miles from Bloomfield, CT)
- 7 days ago
The Customs Compliance and Logistics Coordinator for the Purchasing and Department serves as the primary point of contact for all customs activities....
Responsibilities: Perform all Shipping tasks including, but not limited to verification of piece count and condition of finished goods and material to be shipped and the air waybill / bill of lading...
Compliance & Logistics Coordinator
- Meriden, CT (21 miles from Bloomfield, CT)
- 30+ days ago
- Meriden, CT (21 miles from Bloomfield, CT)
- 30+ days ago
Prepare additional documentation as needed for shipments such as Customs documentation, special Bills of lading....
Demographic Data for Bloomfield, CT
Moving to Bloomfield, CT? Find some basic demographic data about Bloomfield, CT below.
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Title Synonyms
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Salary for Customer Service Representative Jobs in Bloomfield, CT
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Bloomfield, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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