Customer Service Representative Jobs in Phoenix, AZ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
Logistics Coordinator Representative
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 3 days ago
Aston Carter Logistics Coordinator Representative in Tempe , Arizona The largest e-commerce company is hiring! Deliver outstanding carrier and driver experience/solutions, in a contact center...
Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to...
ONSITE - Delivery Logistics Coordinator - Tempe, AZ
- Tempe, AZ (9 miles from Phoenix, AZ)
- 6 days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 6 days ago
Aston Carter ONSITE - Delivery Logistics Coordinator - Tempe, AZ in Tempe , Arizona ONSITE - Delivery Logistics Coordinator - Tempe, AZ Job Description As a Customer Service Representative, you will...
Warehouse Administrative Assistant
- Litchfield Park, AZ (19 miles from Phoenix, AZ)
- 7 days ago
- Litchfield Park, AZ (19 miles from Phoenix, AZ)
- 7 days ago
About Williams-Sonoma DC - Litchfield Park, AZ Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams single store in Sonoma, CA into one of the largest retailers in the...
Pay Range: $21-$23 Shift: M, T, TH & Friday Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about...
Working knowledge of LTL, Air, Small Parcel, and Ocean transport Knowledge and experience with Customs Regulations, BIS, Export Administration Regulations (EAR), and Dangerous Goods....
Logistics Coordinator, Returns, ReCommerce & Sustainability
- Phoenix, AZ
- 25 days ago
- Phoenix, AZ
- 25 days ago
Amazon Logistics Coordinator, Returns, ReCommerce & Sustainability in Phoenix , Arizona Description This Logistics Coordinator will be responsible for coordination of internal and external...
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 26 days ago
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 26 days ago
Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork day-to-day routing in order to maximize efficiency and customer service....
Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements....
Customer Service Associate - Logistics
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 45+ days ago
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 45+ days ago
Sales and Operations Management Trainee Goodyear, AZ Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will...
Logistics Coordinator III, Global Logistics
- Tempe, AZ (9 miles from Phoenix, AZ)
- 45+ days ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 45+ days ago
DESCRIPTION The Global Logistics team is growing and seeking a highly skilled and motivated Logistics Coordinator to assist in ensuring cargo integrity for Amazon Inbound Transportation....
Warehouse Administrative Assistant Part-Time Salt River Fields
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 45+ days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 45+ days ago
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set...
Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to...
International Operations Agent II
- Chandler, AZ (14 miles from Phoenix, AZ)
- 60+ days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 60+ days ago
Overview The International Operations Agent II is responsible for coordinating the day to day import/export of international freight forwarding shipments into and out of the USA across all modes of...
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Customer Service Representative positions.
Highest Education Level
Customer Service Representatives in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Ordering Supplies
- Microsoft Applications
- Global Logistics
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- LTL
- North American Free Trade Agreement
- Freight Forwarding
- Ocean Freight
- Full Truckload
- Third Party Logistics
- Intermodal
- Transportation Logistics
- Freight Management
- Route Planning
- Bill of Lading
- Warehousing
- International Logistics
- Transportation Management
- Shipping
- Transportation Management System
- Brokerage
- Import and Export
- Supplier Management
- Inbound
- Routing
- Order Processing
- Supply Chain
- Dispatching
- Supply Chain Management
- Shipping and Receiving
- Vendor Management
- Reimbursement
- Distribution
- Customer Satisfaction
- Logistics
- Administrative Skills
- Packaging
- Prioritizing
- High School Diploma
- Negotiation
- Auditing
- Microsoft Outlook
- Documentation
- Collaboration
- Data Entry
- English
- Bachelor's Degree
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Time Management
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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