Customer Service Representative Jobs in Phoenix, AZ
A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.
Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.
+ Provides solutions on procedures and issues regarding inventory control, ensures legal compliance to requirements, and interacts with internal/external customer. + Independently identifies root...
Logistics Coordinator - 2nd Shift (10:00 AM - 6:30 PM)
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
- Tempe, AZ (9 miles from Phoenix, AZ)
- 1 day ago
Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and...
International Operations Agent II
- Chandler, AZ (14 miles from Phoenix, AZ)
- 4 days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 4 days ago
Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! Were problem solvers, driven by our curiosity and creativity, in endless pursuit of...
- Mesa, AZ (12 miles from Phoenix, AZ)
- 5 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 5 days ago
Procurement Agent Company: The Boeing Company As a Boeing employee youll be part of a winning team that does great things every day. Experienced Procurement Agent - Fixed Wing Repairs Boeing...
Patient Logistics Coordinator - CA
- Chandler, AZ (14 miles from Phoenix, AZ)
- 5 days ago
- Chandler, AZ (14 miles from Phoenix, AZ)
- 5 days ago
Overview Now Hiring a LPN for the East Valley Areas! Dignity Health is a full-service health care organization that believes the best place for our patients to heal is in their own home. As a...
Mid-Level or Experienced Procurement Agent
- Mesa, AZ (12 miles from Phoenix, AZ)
- 8 days ago
- Mesa, AZ (12 miles from Phoenix, AZ)
- 8 days ago
Mid-Level or Experienced Procurement Agent Company: The Boeing Company Boeing Defense, Space and Security (BDS) is seeking an Mid-Level or Experienced Procurement Agent to support the AH-64 team...
Logistics Coordinator Job Type: Full Time; Non-Exempt Shift: Monday to Friday - 7:00 am to 3:30 pm Location: Phoenix, AZ Hourly Rate: Starting at $17.25/hr Who You Are: Our Logistics Coordinators...
Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to...
Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to...
Parent Portal / Transportation Clerk
- Peoria, AZ (13 miles from Phoenix, AZ)
- 22 days ago
- Peoria, AZ (13 miles from Phoenix, AZ)
- 22 days ago
Position Type: Transportation Date Posted: 3/27/2025 Location: Transportation - Peoria, AZ Date Available: IMMEDIATELY Closing Date: 05/15/2025 Additional Information: Show/Hide Position...
un Logistics Coordinator - Join Now compensation: Earn between $17 and $20 per hour Key Responsibilities: Supply Chain Management: Oversee and optimize the entire supply chain process....
Job Details Job Location : Hiller Phoenix - Phoenix, AZ Salary Range : Undisclosed Description The Hiller Companies, LLC has an immediate opening for Logistics Coordinator. If you are a dedicated...
Job ID: 506613 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....
Demographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Phoenix, AZ
Highest Education Level
Customer Service Representatives in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Air Freight
- Customs Brokerage
- Customs Compliance
- Rate Negotiation
- Global Logistics
- Freight Forwarding
- LTL
- Ocean Freight
- Intermodal
- Transportation Logistics
- Third Party Logistics
- Warehouse Management
- Bill of Lading
- Trade Compliance
- Purchasing Management
- Warehousing
- Shipping
- Transportation Management
- Transportation Management System
- International Logistics
- Brokerage
- Warehouse Management System
- Inbound
- Supplier Management
- Import and Export
- Routing
- Order Processing
- Supply Chain
- Purchase Orders
- Supply Chain Management
- Invoicing
- Shipping and Receiving
- Resolution
- Reimbursement
- Distribution
- Procurement
- Packaging
- Logistics
- Billing
- Military Background
- High School Diploma
- Punctual
- Prioritizing
- Negotiation
- Microsoft Outlook
- Auditing
- Data Entry
- Documentation
- Reporting
- Education Experience
- Filing
- Inventory Management
- English
- Regulations
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
5 Lucrative Logistics Career Paths to Consider
Jobs in logistics, such as operations and supply chain management, can be highly stable and rewarding. Check out these 5 logistics careers.
Read article »
Everything You Need to Know to Begin Your Logistics Career Path
Considering a career in logistics? Find out how to find logistics jobs you’ll love and get your logistics career path started on the right foot.
Read article »
Leaving the Military? Consider a Job in Logistics
Many vets choose to enter the logistics field and it’s easy to see why: it presents the perfect opportunity to use many skills learned in the armed forces.
Read article »