Customer Service Representative Jobs in Litchfield Park, AZ

A Customer Service Representative (CSR) in the logistics industry serves as the primary point of contact for clients. They handle inquiries regarding delivery times, order statuses, product information, and service issues. Moreover, they are responsible for coordinating with other departments to ensure smooth operations from order placement to delivery. This involves tracking orders, arranging shipments, and providing timely updates to the customers about their orders. A CSR also plays a crucial role in resolving any complaints or issues a customer might have, ensuring overall customer satisfaction.

Key skills for a CSR in Logistics include strong communication and interpersonal skills, problem-solving abilities, and knowledge of Customer Relationship Management (CRM) software. They should also have a good understanding of the logistics and supply chain operations. Certification in Customer Service Management, Supply Chain Management, or a related field can be beneficial. Prior experience in roles such as a Sales Associate, Call Center Agent, or Administrative Assistant can provide the necessary skills and understanding of customer interaction and problem resolution required for a CSR position.

1-9 of 9 Jobs

Patient Logistics Coordinator - AZ

  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 5 days ago
  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 5 days ago

Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to...

Warehouse Administrative Assistant

  • Litchfield Park, AZ
  • 7 days ago
  • Litchfield Park, AZ
  • 7 days ago

About Williams-Sonoma DC - Litchfield Park, AZ Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams single store in Sonoma, CA into one of the largest retailers in the...

Logistics Coordinator

  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 7 days ago
  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 7 days ago

Pay Range: $21-$23 Shift: M, T, TH & Friday Accelerate your Career! At Swift, our greatest asset is OUR PEOPLE! We strive to be the best and give our best every day. We are passionate about...

International Shipping & Logistics Coordinator

  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 18 days ago
  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 18 days ago

Working knowledge of LTL, Air, Small Parcel, and Ocean transport Knowledge and experience with Customs Regulations, BIS, Export Administration Regulations (EAR), and Dangerous Goods....

Logistics Coordinator, Returns, ReCommerce & Sustainability

  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 25 days ago
  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 25 days ago

Amazon Logistics Coordinator, Returns, ReCommerce & Sustainability in Phoenix , Arizona Description This Logistics Coordinator will be responsible for coordination of internal and external...

Transportation Clerk

  • Goodyear, AZ (10 miles from Litchfield Park, AZ)
  • 26 days ago
  • Goodyear, AZ (10 miles from Litchfield Park, AZ)
  • 26 days ago

Record all COD information on bills of lading. Sort, file, fax, copy and/or distribute paperwork day-to-day routing in order to maximize efficiency and customer service....

Logistics Coordinator - Phoenix, AZ

  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 30+ days ago
  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 30+ days ago

Maintain shipping information using Oracle Transportation Management software including carrier assignment, rating accuracy, scheduling, and equipment requirements....

Customer Service Associate - Logistics

  • Goodyear, AZ (10 miles from Litchfield Park, AZ)
  • 45+ days ago
  • Goodyear, AZ (10 miles from Litchfield Park, AZ)
  • 45+ days ago

Sales and Operations Management Trainee Goodyear, AZ Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will...

Senior Patient Logistics Coordinator

  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 60+ days ago
  • Phoenix, AZ (19 miles from Litchfield Park, AZ)
  • 60+ days ago

Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to...

Demographic Data for Litchfield Park, AZ

Moving to Litchfield Park, AZ? Find some basic demographic data about Litchfield Park, AZ below.


Local
National
33,778
534
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireLogistics curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Litchfield Park, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireLogistics research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Representative positions.



Highest Education Level

Customer Service Representatives in Litchfield Park, AZ offer the following education background
High School or GED
31.0%
Bachelor's Degree
29.5%
Associate's Degree
14.6%
Vocational Degree or Certification
12.9%
Master's Degree
7.7%
Some College
3.0%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Litchfield Park, AZ
2-4 years
31.1%
1-2 years
23.3%
Less than 1 year
16.8%
6-8 years
9.7%
None
9.0%
10+ years
7.3%
8-10 years
1.8%
4-6 years
1.0%


Other Career Titles

Here are some other career titles that require similar skills



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