Dispatcher Jobs in Durham, NC
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
Transport Dispatcher - Critical Care Transport
- Raleigh, NC (21 miles from Durham, NC)
- 4 days ago
- Raleigh, NC (21 miles from Durham, NC)
- 4 days ago
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. UNC REX Critical Care...
- Apex, NC (19 miles from Durham, NC)
- 19 days ago
- Apex, NC (19 miles from Durham, NC)
- 19 days ago
Experience in dispatch, logistics, or warehousing preferred but not required....
JOB DUTIES Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue Makes every effort to compress call scheduling, effectively maximizing productivity...
- Cary, NC (17 miles from Durham, NC)
- 23 days ago
- Cary, NC (17 miles from Durham, NC)
- 23 days ago
Job Responsibilities: Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate....
- Cary, NC (17 miles from Durham, NC)
- 28 days ago
- Cary, NC (17 miles from Durham, NC)
- 28 days ago
Job Responsibilities: Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate....
- Raleigh, NC (21 miles from Durham, NC)
- 90+ days ago
- Raleigh, NC (21 miles from Durham, NC)
- 90+ days ago
To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores. ESSENTIAL JOB FUNCTIONS Serve as contact person for city delivery service....
Demographic Data for Durham, NC
Moving to Durham, NC? Find some basic demographic data about Durham, NC below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Durham, NC
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Durham, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Law Enforcement
- Public Safety
- LTL
- Intermodal
- Transportation Logistics
- Route Planning
- Bill of Lading
- DOT Compliance
- Transportation Management
- Brokerage
- Inbound
- Routing
- Dispatching
- Drug Testing
- Shipping and Receiving
- Distribution
- Logistics
- Inbound/Outbound Calling
- Billing
- Military Background
- Background Checks
- Decision Making
- Prioritizing
- High School Diploma
- Driving
- Punctual
- Writing Skills
- Microsoft Outlook
- Flexibility
- Telephone Skills
- Written Communication
- Documentation
- Typing
- Data Entry
- English
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Regulations
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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