Dispatcher Jobs in Amherst, NY
A Dispatcher in the logistics industry plays a crucial role in coordinating and managing the movement of goods, vehicles, or people. They are responsible for route planning, scheduling delivery and pick-up times, communicating with drivers, and ensuring compliance with safety and regulatory standards. They also handle emergency issues, track shipments, monitor routes, and provide timely updates to clients. They serve as a critical link between the company and its drivers, customers, and vendors, ensuring smooth operation and customer satisfaction.
Essential skills for a Dispatcher include strong communication and customer service skills, problem-solving ability, attention to detail, and proficiency in relevant software and technologies. They should also have a good geographical knowledge and the ability to work under pressure. While not always mandatory, some companies may prefer Dispatcher candidates with relevant certifications such as Certified Transportation Broker (CTB) or Certified in Logistics, Transportation, and Distribution (CLTD). Prior to becoming a Dispatcher, a person might have roles like Customer Service Representative, Logistics Coordinator, or Delivery Driver, which provide relevant experience in the field.
- Buffalo, NY (5 miles from Amherst, NY)
- 29 days ago
- Buffalo, NY (5 miles from Amherst, NY)
- 29 days ago
JOB DUTIES Manages the dispatch board to keep field personnel on the move and servicing clients Makes every effort to compress call scheduling effectively maximizing productivity and revenue Notifies...
- Alexander, NY (23 miles from Amherst, NY)
- 90+ days ago
- Alexander, NY (23 miles from Amherst, NY)
- 90+ days ago
Dispatchers assist with scheduling maintenance inspections, help ensure drivers are performing their daily vehicle inspections, and assist with phone calls and other paperwork....
Demographic Data for Amherst, NY
Moving to Amherst, NY? Find some basic demographic data about Amherst, NY below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Amherst, NY
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Amherst, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Law Enforcement
- Public Safety
- LTL
- Intermodal
- Transportation Logistics
- Route Planning
- Bill of Lading
- DOT Compliance
- Transportation Management
- Brokerage
- Inbound
- Routing
- Dispatching
- Drug Testing
- Shipping and Receiving
- Distribution
- Logistics
- Inbound/Outbound Calling
- Billing
- Background Checks
- Military Background
- Decision Making
- Prioritizing
- High School Diploma
- Driving
- Punctual
- Writing Skills
- Microsoft Outlook
- Flexibility
- Telephone Skills
- Written Communication
- Documentation
- Typing
- Data Entry
- English
- Reporting
- Education Experience
- Filing
- Inventory Management
- Sales
- Multitasking
- Regulations
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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