Supply Chain Business Analyst - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is responsible for management and support on entire procurement process within a supply chain, from support on identifying needed goods and services to assistance with vendors. This role will also support purchase orders, receiving resolutions, invoice verification, and ensuring timely payment. This role will oversee the complete procure to pay cycle while optimizing cost and efficiency across the supply chain for all of Optum Care Delivery Organizations.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Invoicing resolution and payment, including investigation of root cause and pricing
• Research and resolve item master discrepancies that result in invoice exceptions
• Identify and address any issues that arise during the exception management process, and working with stakeholders to find effective solutions
• Build and maintain solid relationships with internal and external partners, including GPO partner, vendors, and other third-party organizations
• Assist with implementation projects from beginning to completion
• Improve processes and procedures to increase efficiency and productivity
• Full accountability for OptumCare Procurement Services and customer experience including achieving performance across key performance indicators including customer satisfaction rating, turn around time, data accuracy and other measures
• Support of management of 3rd party procurement services teams including Group Purchasing Organization services, off-shore support teams, a procure to pay (P2P) technology partner, and strategic suppliers
• Assist with data cleansing, item maintenance, price accuracy, and EDI transactions for >500k items and hundreds of supplier partners
• Vendor, contract, and location master management for all enterprise and local supplier relationships

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in procurement services
• Experience processing and reconciling invoices
• Recognized as a highly credible Subject Matter Expert (SME) regarding procurement services and key aspects of procurement solutions (procure to pay, EDI, item/vendor/contract master management, catalog management, and customer support)
• Excellent communication, organizational and presentation skills
• Solid interpersonal skills and proven ability to build long-term relationships
• Demonstrated ability to get business results in a highly matrixed organization
• Proven ability to influence others
• Ability to travel up to 10% of the time

Preferred Qualifications:

• Experience using Procure to Pay application such as Premier connect, Coupa, etc
• Experience in ERP Systems such as PeopleSoft
• Experience in non-acute healthcare supply chain
• Solid proficiency in Business Intelligence tools such as MS Products, Tableau, etc
• Proven ability to prioritize and handle multiple projects
• Demonstrated ability to analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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