Universal Traffic Service, Inc.
Seeking service-minded professionals like you!
Universal Traffic Service delivers full-service freight transportation management solutions. We differentiate ourselves in the logistics marketplace with the high value of our services, including services that help our clients achieve strategic goals, and the quality of the transportation management tools available through our online Transportation Management System (TMS).
While other companies in our industry try to automate their customer interactions, we still believe in building personal relationships. If you are service-minded and enjoy working directly with customers to brighten their day, then UTS has a home for you.
We are headquartered in Grand Rapids, Michigan, and operate a client services office in Atlanta, Georgia. More information is available at www.UTSnet.com.
Our Vision:
Provide best-in-class service that strengthens the value for every client.
Our Mission:
To offer leading-edge technologies for managing, optimizing, and reporting all transportation activity for our clients.
To provide our clients with best-in-class service, we cultivate shared core values that support our team members and carrier resource partners.
As a result, we help our clients delight their customers, return productive hours to their teams, and gain an advantage over their competition.
Our Values:
Principle Centered: We do what we say.
Purpose Driven: We look for the best way.
Service Minded: We put customers first.
Action Oriented: We turn problems into solutions.
Our Quality Statement:
Giving cheerful, consistent, reliable service that exceeds the expectations of our clients.
Company Benefits
Benefits may vary per position and employment status
Work where you will be appreciated!
Feedback from our customer satisfaction survey.
Very professional and customer service is A+ Quick turn around and pleasant to work with daily.
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The customer service is AWESOME! Whenever we need special quotes, we are treated like we are the only customer you have. You have a great team at UTS!!!!
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We are treated in a professional manner. Your tracking of shipments are very complete and get a rapid response. Good work!
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Best Customer Service Reps in the business!
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Great group of associates in every position: Customer Service, Billing, Freight Claims and resolving freight class issues. Always helpful and very patient. Elizabeth, Renee, Amy, Angela, Heather - You guys rock!!
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The UTS contacts I have been dealing with almost on a daily basis have done an excellent job in communicating to my needs on containers. Due to the high demand in delivery of containers needed lately, I can't say enough good things on all the help given - much appreciated - even with all my emails that sound so demanding. I always receive a response.
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The folks I work with are very knowledgeable and a pleasure to deal with.
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I'm sure you don't hear it enough. Thank you UTS for being awesome. Every time I have to deal with another 3PL it's a process and a bunch of issues. Thank you for making it easy to tell the cold callers, "I guarantee you can't do better than UTS when it comes to service." I know we aren't the easiest to work with, but you all are.
Universal Traffic Service Location(s)
Job Openings with Universal Traffic Service
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